H-E-B Opens its Largest E-Commerce Fulfillment Center in Katy, Texas; Kedar Patel Comments
SAN ANTONIO, TX - Optimistic observers await optimal omnichannel operations. Say that five times fast! But seriously, consumers want a streamlined shopping experience. That is what H-E-B is aiming to deliver with its latest move. The retailer has opened a new e-commerce fulfillment center in Katy, Texas—the largest of its kind for the company and twice the size of previous facilities at more than 100,000 square feet.
“We’re excited to utilize this facility to support the Houston area, one of the largest markets for our company,” said Kedar Patel, Group Vice President of E-Commerce. “Across our business, we are adopting innovative technologies that give our Partners the tools they need to provide great service and a top-quality shopping experience for our customers.”
The facility is H-E-B’s first stand-alone location and will support H-E-B Curbside and Home Delivery orders across the Houston area—reinforcing its commitment to serve more customers in this growing part of the state.
H-E-B is actively hiring for a range of full-time and part-time positions at the facility. These positions will interact with some of the most innovative technologies in the company to help fill customer orders, according to a press release. The facility will employ more than 300 part-time and full-time H-E-B Partners as part of the retailer’s e-commerce team.
The e-commerce fulfillment centers use various forms of automation to allow for more capacity, greater efficiency, less aisle congestion for the in-store shopper, and better product availability. With these centers, H-E-B has grown its Curbside and Home Delivery services, which are available at more than 270 stores in Texas.
H-E-B celebrated the facility’s grand opening by making a $5,000 community gift to The Ballard House. The Katy facility marks H-E-B’s seventh e-commerce fulfillment center opened since 2018. By the end of next year, H-E-B looks to open additional facilities across the state to help support the retailer’s expansion throughout Texas.
For more about the facility, click here.
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