SPRINGFIELD, MA – This month, Nicole D’Amour Schneider began work in her newly appointed position of Senior Director of Operations in which she will oversee Big Y’s five supermarket districts. These include World Class Markets, Fresh Acres, Specialty Market, and Table & Vine wine and Liquor Division.

In this position, she will report to Richard Bossie, Vice President of Store Operations, according to a recent press release from the company.

D’Amour Schneider has worked with Big Y for nearly 20 years, first joining the retailer in 1989 as a Service Clerk in the East Longmeadow, MA, supermarket. During her tenure, she has worked in Customer Services, in Employee Services, as Assistant Customer Service Manager beginning 1999, and as Customer Service Manager the following year. A company success story, she completed the Manager Training Program and quickly rose through the ranks from Assistant Store Manager to Store Manager to Customer Relations Manager. In these positions, she embraced the retailer’s customer service culture, encouraged engagement from both the community and the employees working under her, and showed great responsibility and competence.

Recently, she has served as Senior Manager of Pharmacy Services and Director of Pharmacy, in the latter of which position she had responsibility for the oversight and operation of all Big Y in-store pharmacies. D’Amour Schneider is not only an integral part of the Big Y family but also an accomplished graduate of Connecticut College and a former high school teacher at Canterbury School in New Milford, CT. She has served on the board of Trustees for Canterbury school since 2008 and currently leads as a member of the Board’s Executive Committee. We look forward to seeing D’Amour Schneider’s continued success both in her community and with Big Y.

Big Y